Today i cleaned up (closed or resolved) old support tickets if their creators lost interest/went inactive/didn't respond in tickets for long time due to any other reason. Same goes to all inactive tickets with moderator applications.
Feel free to create a new ones if you think that your questions remains unresolved or you have new questions/requests.
Reminding that namechanges are opened, moderator applications are opened, and your cheaters reports are processed almost every day.
Feel free to use private support ticket to contact admin team if needed.